Last updated: Aug 18, 2025
Effective Date: January 1, 2026
Last Updated: January 1, 2026
These Terms of Use (“Terms”) govern access to and use of the Clarhet, including related websites, applications, APIs, artificial intelligence features, and services (collectively, the “Services”) provided by Clarhet (“Company,” “we,” “us,” or “our”).
By creating an account, accessing, or using the Services, you agree to these Terms on behalf of yourself and, if applicable, the organization you represent (“Customer,” “you,” or “your”). If you do not agree to these Terms, you may not access or use the Services.
The Services are offered solely for business and professional use. You represent and warrant that you are using the Services on behalf of a business entity or in a professional capacity.
If you use the Services on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms.
You must be at least the age of majority in your jurisdiction to use the Services.
Any functionality that generates, summarizes, classifies, recommends, forecasts, or otherwise produces content using machine learning or artificial intelligence.
All information, files, documents, prompts, text, and other data submitted to the Services by or on behalf of Customer.
Customer Data provided to AI Features.
Content generated by AI Features in response to Input.
Third-party platforms, processors, tools, or services used in connection with the Services, including payment processors such as Stripe.
You agree to provide accurate, current, and complete information and to keep such information updated.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to promptly notify us of any unauthorized access or suspected security incident involving your account.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for your internal business purposes.
You agree not to:
You are solely responsible for your use of the Services and must comply with all applicable laws and regulations.
You will not use the Services or Output to make fully automated decisions with legal, financial, employment, credit, housing, insurance, medical, or similarly significant impacts on individuals without independent professional review and compliance with applicable law.
You are responsible for implementing appropriate human review, oversight, and internal controls for your use of the Services.
AI Features operate using probabilistic models and may generate Output that is inaccurate, incomplete, misleading, or unsuitable for your intended purpose.
Output is provided for informational purposes only. You are solely responsible for:
We do not guarantee that Output will be accurate, unique, reliable, or non-infringing.
As between the parties, Customer retains all rights in Customer Data.
You grant the Company and its service providers a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, reproduce, and display Customer Data solely for purposes of:
We may collect and use aggregated, anonymized, or operational data to maintain and improve the Services.
Customer Data will not be used to train general-purpose AI models unless you explicitly opt in.
Unless expressly agreed in writing, you may not submit sensitive or regulated data including:
You agree to pay all fees described at purchase or in any order form.
Subscriptions automatically renew unless cancelled before the renewal date.
Fees are non-refundable except where required by law.
Fees do not include taxes. You are responsible for all applicable taxes except taxes based on the Company’s net income.
Each party agrees to protect the other party’s Confidential Information using reasonable care and to use such information only for purposes related to these Terms.
Confidential Information does not include information that:
We may suspend or terminate access to the Services at any time if:
Upon termination, your right to access the Services immediately ends. Sections relating to liability, disclaimers, indemnity, and dispute resolution will survive termination.
To the maximum extent permitted by law, the services and all AI features and output are provided "AS IS" and "AS AVAILABLE."
The company disclaims all warranties, including:
To the maximum extent permitted by law, the company and its affiliates will not be liable for any indirect, incidental, special, consequential, or exemplary damages.
Our total liability for all claims related to the services will not exceed the greater of $100 or the amount you paid us in the past 12 months.
You agree to defend, indemnify, and hold harmless the Company and its affiliates from any claims arising from:
These Terms are governed by the laws of Ontario, Canada.
Any disputes will be brought exclusively in the courts located in Toronto, Ontario, and you consent to jurisdiction there.
These Terms constitute the entire agreement between the parties regarding the Services.
If any provision is found unenforceable, the remainder will remain in effect.
Failure to enforce a provision is not a waiver of rights.
If you have any questions about this Privacy Policy, You can contact us